Challenges:
Inconsistent Demand Planning
This company managed an inconsistent, convoluted demand planning process, which made it difficult to set a comprehensive production strategy. Navigating its numerous regions and sub-units, the company found it difficult to align on an effective and scalable solution for forecasting. These challenges led to high mean average percentage error and bias, ultimately causing higher costs for the company. To implement a single system that would solve these challenges, the company turned to Spaulding Ridge.
Solution:
Efficient Long-Term Plan: Integrating Change Management and Client Enablement
Spaulding Ridge implemented Anaplan’s PlanIQ tool. To ensure the company had a consistent forecasting process, we established a global Center of Excellence (COE) that would standardize planning processes, sharing best practices amongst several regions. Our global project delivery team worked directly with on-the-ground stakeholders in the company’s regions, allowing us to understand what factors planning needed to adjust for each business unit and region. The COE gave us a process through which offline planning approaches could be centralized in a single online planning tool—Anaplan PlanIQ—which streamlined planning for all team members. This process also allowed company leadership more visibility into the planning process and gives the company more scalable reporting capabilities.