Heavy Pain Points While Monitoring KPIs & Sharing Insights
Preply relied on a proprietary experimentation platform that allowed them to easily modify user experience and run tests but monitoring KPIs and sharing insights across the organization were some of their biggest pain points. Tracking data was stored in Redshift, and everyone depended on Data Analysts for access, which led to bottlenecks. To democratize their data and empower the employees to self-explore the main sources, Preply needed a solution like Looker.
Snowflake, Looker, & Montecarlo for Faster Insights
We ultimately landed on using a combination of Clarisights for data ingestion, Snowflake for warehousing, Monte Carlo for data reliability, and Looker as an enterprise-wide BI tool.
Spaulding Ridge conducted a Looker trial, provided users training, technical enablement sessions, and drove adoption to ensure full deployment in a matter of weeks. The Looker platform has allowed Preply to fulfill their self-service analytics objective: users can now perform queries and create dashboards independently, while management tracks KPIs and granular metrics for specific domains without any difficulty. This solid measurement framework allows to spot trends, patterns, or incongruities faster, share insights with anyone inside the organization, and make better-informed decisions.