Your customer relationships aren’t only a front- or a back-office responsibility: They’re both. By bringing together data from both sides of your business, you can deliver better services, enable smarter decisions, and drive efficiency within your company.
For a professional services company, time is your most scarce resource. Companies need a partner that understands how to maximize the effectiveness of their time, allowing them to get past the administrative tasks and focus on the value adds.
We get services businesses, because we are one and because we’ve helped numerous leading companies in this space with challenges ranging from sales to finance to data. In every project, we create solutions that streamline the day-to-day workings of your company and help your company hit its targets.
Organizations in the services business need to manage a delicate cycle of interconnected processes, keeping track of client relationships, projects, opportunities, agreements, and teams all at once. Traditional, siloed business technologies can handle individual pieces, but can they support the entire cycle?
Built on top of Salesforce, Certinia integrates closely with the CRM to give customers unparalleled flexibility within their entire sales and delivery lifecycle. With Spaulding Ridge and Certinia, services businesses can drive greater levels of success.
As a partner to professional service providers worldwide, Spaulding Ridge builds solutions that drive value at every stage of the process.
Work with Certinia experts to diagnose your issues and create a technology roadmap to address them.
Build the connected planning system of your dreams or add necessary functionality, perfectly integrated into your current tech stack.
Make sure your systems get used with Spaulding Ridge’s adoption support. From an adoption strategy to testing to training, we’ll maximize the impact of your new implementation.
Keep your data coherent across your organization. Reduce manual data management and errors by connecting your systems for maximum effect.
Focus on what you do best and leave the tech support to our managed services team.
Meet a few members of your dedicated Certinia team.
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Reach your goals and enhance operational visibility with a strategic Certinia implementation partner.