Cloud Applications

Certinia and Spaulding Ridge

Professional services organizations need more than data—they need certainty. That’s why Spaulding Ridge delivers Certinia.

GET TO CERTAINTY

Happy Customers Create Profitable Businesses

Your customer relationships aren’t only a front- or a back-office responsibility: They’re both. By bringing together data from both sides of your business, you can deliver better services, enable smarter decisions, and drive efficiency within your company.

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Partner with Spaulding Ridge to Build Your Certinia Solution

Professional Services Organizations Need a Partner in Efficiency

For a professional services company, time is your most scarce resource. Companies need a partner that understands how to maximize the effectiveness of their time, allowing them to get past the administrative tasks and focus on the value adds.

We get services businesses, because we are one and because we’ve helped numerous leading companies in this space with challenges ranging from sales to finance to data. In every project, we create solutions that streamline the day-to-day workings of your company and help your company hit its targets.

Why Certinia?

Organizations in the services business need to manage a delicate cycle of interconnected processes, keeping track of client relationships, projects, opportunities, agreements, and teams all at once. Traditional, siloed business technologies can handle individual pieces, but can they support the entire cycle?

Enter Certinia, a technology built to help services-as-a-business companies thrive.

Built on top of Salesforce, Certinia integrates closely with the CRM to give customers unparalleled flexibility within their entire sales and delivery lifecycle. With Spaulding Ridge and Certinia, services businesses can drive greater levels of success.

Services CPQ

Sell more effectively
Decrease time spent on administrative tasks
Bridge the sales to delivery gap

Professional Services Automation

Staff projects with an eye to your work pipeline
Develop a seamless approach to team management
Keep time, expenses, and tasks in line

ERP Cloud

Simplify the billing process
Illuminate your revenue streams
Get your procure-to-pay process working

Customer Success Cloud

See every customer’s journey to success
Equip your team with playbooks for every stage of the customer lifecycle
Bring the right resources to each engagement

Our Certinia Implementation Services

As a partner to professional service providers worldwide, Spaulding Ridge builds solutions that drive value at every stage of the process.

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Cloud Advisory & Diagnostics

Work with Certinia experts to diagnose your issues and create a technology roadmap to address them.

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Implementation Solutions

Build the connected planning system of your dreams or add necessary functionality, perfectly integrated into your current tech stack.

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Change Management & Training

Make sure your systems get used with Spaulding Ridge’s adoption support. From an adoption strategy to testing to training, we’ll maximize the impact of your new implementation.

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