Contract Lifecycle Management Solution Enhances Visibility – American Fast-Food Company

Before:

Disconnected, Disorganized Procurement 

This restaurant chain struggled with managing its procurement contracts, with both direct and indirect spending handled through a highly manual and non-transparent contract review process. The restaurant also lacked a central repository of all signed contracts and was unable to easily track contracts through the review process, leading to operational inefficiencies throughout the organization.

These technical challenges presented numerous business problems. The restaurant was at risk of signing non-standard agreements due to their lack of visibility, expensive legal time was often used to search for and analyze past contracts one-by-one, and leadership lacked insight into organizational obligations. Spaulding Ridge was tasked with building a complete contract lifecycle management solution to enable the restaurant’s legal team to manage, track, and report on their agreements.

Solution:

A Centralized Contract Lifecycle Management and Analysis System  

Spaulding Ridge partnered with the restaurant’s legal operations team to implement a full-featured contract lifecycle management (CLM) system, powered by DocuSign and usable across the entire procurement function. We provided custom workflows and templates for common contract types, streamlined processes for NDAs and expirations, and flexible ownership capabilities. In addition, the system included a centralized repository of all contracts executed across the company and a set of data tools that allowed the legal team to quickly report on their legal obligations around procurement.